The J.D. Power and Associates Motorcycle Competitive Information Study, a random survey of customers who purchased a new street or dual-sport motorcycle between September 2002 and May 2003, revealed 55.2 percent of owners experienced no problems with their bikes.
Of the 44.8 percent of survey respondents who reported problems, 26.9 percent reported one problem, 10.8 percent reported two, 4.9 percent reported three, 1.5 percent reported four and 0.69 percent reported five or more.
The problems reported included engine problems (17.8%), electrical problems (12.7%), transmission/drivetrain problems (11.4%), fit/finish problems (10.6%) and gauge/control problems (7.9%). Another 12.6 percent listed their problems as "other."
Despite 44.8 percent of survey participants reporting problems, 44.5 percent rated their bike's build quality as a "10" while 21.2 percent gave their bike a "9" and 15.3 percent rated their bike as an "8." Only 19 percent ranked their motorcycle as a "7" or less.
Among the survey participants, 49 percent indicated their bikes experienced fewer problems than they anticipated, 38.6 percent indicated problems were about what they expected and only 12.4 percent indicated their bikes had more problems than they expected.
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