Thursday, September 01, 2005

Vehicle Customer Satisfaction Survey

Asking vehi9cle owners to rate how their personal vehicles compare to their ideal vehicles, the annual American Customer Satisfaction Index (ACSI) recently released by the University of Michigan's Ross School of Business indicates that about half the vehicle brands showed improvement, one-quarter stayed the same and one-quarter saw their scores decline over previous years. While the average score was 80, Toyota led the pack with a satisfaction score of 87.

To see the other brands score Click Here

No comments: